Episode 10

Care Ministry Takeover | How to Show Up When You Don't Know What to Say

Published on: 2nd April, 2026

Have you ever frozen when someone shares something hard, unsure of what to say? Anne Kierce, Pastor of Care Ministry, and Alicia Penning, Associate Director of Care Ministry, share why our instinct to "fix it" often misses the mark, and what people actually need in their most painful moments. From helpful phrases to the words that hurt even when well-intentioned, this episode gives you practical tools for showing up well, even when it feels awkward. You have more to offer than you think.

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Have questions or topics you'd like us to explore in future episodes? We'd love to hear from you! Reach out to us at podcast@blackhawkchurch.org.

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About the Podcast

Blackhawk Church Next Steps
Welcome to Next Steps, a podcast from Blackhawk Church in Madison, WI. We believe that following Jesus is a lifelong journey, so no matter where you’re at, there’s always a next step to take. Each episode we’ll create space for real conversations—about the questions we wrestle with, the challenges we face, and the hope we find in Jesus. Our goal isn’t to have it all perfectly figured out, but to walk faithfully towards Jesus together.